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Privacy Policy

1. Introduction

Pivotal Edge AI Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.pivotaledge.ai or electronic platforms or engage with us or use our services.

2. Information We Collect

We may collect and process the following data about you:

- Personal Identification Information including name, email address, phone number, job title, company name or other identifying information.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website or electronic platforms.
- Usage Data: Information about how you use our website, electronic platforms, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, operate, and maintain our website, electronic platforms and services.
- To improve, personalise, and expand our website, electronic platforms and services.
- To understand and analyse how you use our website, electronic platforms and services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, electronic platforms, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To find and prevent fraud.
- To comply with legal obligations.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

- With service providers who perform services on our behalf.
- To comply with legal obligations, such as responding to a subpoena or court order.
- To protect and defend our rights or property.
- With your consent.

5. Your Rights

You have the following rights regarding your personal information:

- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request that we delete your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to request the transfer of your personal information to another party.
- Object: You have the right to object to the processing of your personal information.

To exercise any of these rights, please contact us at privacy@pivotaledge.ai

6. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pivotal Edge AI Limited
Freedom Works, Barts House
Black Lion Street, Brighton, BN1 1JE
Email: privacy@pivotaledge.ai